Your safety is your priority.

Guidance on meeting safely, communicating online, using SafeDate and reporting concerns.

person_search

Meeting Someone

arrow_rightAlways arrange your first meeting in a public place — a café, restaurant or busy venue.
arrow_rightTell a trusted friend or family member where you're going and who you're meeting.
arrow_rightActivate SafeDate before you leave. Share your location with your Trusted Circle.
arrow_rightArrange your own transport to and from the date. Don't depend on your date for travel.
arrow_rightDon't share your home address until you feel comfortable and have met multiple times.
arrow_rightTrust your instincts. If something feels wrong, leave.

chat

arrow_rightKeep conversations within the Truvows platform before you have a reason to move elsewhere.
arrow_rightNever send money to someone you've met online, regardless of the reason they give.
arrow_rightBe cautious if someone moves very quickly — intense attachment early can be a warning sign.
arrow_rightDo not share banking details, passport numbers or sensitive documents in chat.

video_call

arrow_rightVideo calls are a good way to build comfort before meeting in person.
arrow_rightIf someone consistently avoids video calls, treat this as a potential concern.
arrow_rightTruvows Live and in-app video calls are verified — you're speaking to a real, identity-verified person.

local_activity

arrow_rightTruvows physical events are attended by verified members only.
arrow_rightKeep your personal belongings secure at events.
arrow_rightDrink responsibly. Know your limits and stay alert.
arrow_rightIf another attendee makes you uncomfortable, report them to the event team.
arrow_rightLook out for other members and flag concerns to staff.

shield_with_heart

arrow_rightSafeDate is a safety feature, not an emergency service. In immediate danger, contact 999.
arrow_rightAdd your Trusted Circle before your date, not during.
arrow_rightSet a realistic expected return time — it's better to extend than to miss a check-in.
arrow_rightYou can trigger the discreet help request without alerting your date.
arrow_rightYour location is permanently deleted the moment your SafeDate closes.

flag

arrow_rightReport any profile you believe is using false identity information.
arrow_rightReport false relationship status declarations — this is a serious breach of our guidelines.
arrow_rightReport harassment, threats, discrimination or inappropriate messages immediately.
arrow_rightReports are reviewed by our team. We take every report seriously.
arrow_rightRepeat reports against the same profile result in immediate review.

scam

arrow_rightNever send money, gift cards or cryptocurrency to someone you've met online.
arrow_rightBe wary of people who build intense emotional connections very quickly.
arrow_rightCommon patterns: financial hardship, family emergencies, requesting secrecy.
arrow_rightIf you believe you're being scammed, stop contact and report immediately.
arrow_rightAction Fraud UK: 0300 123 2040 | www.actionfraud.police.uk

emergency

Activate it before every meeting. It takes 30 seconds.